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Google Rating

4.7

Based on 74 reviews

Bluebird CFW - Foundation Repair & Waterproofing

4.7

Apex Septic & E.

14:32 26 Oct 23

Great company to work with, Honest and Professional.

Claudette S.

18:27 24 Sep 23

Troy and crew conducted extensive foundation repair at our home spring 2023. Working through multiple complications with creativity, professionalism and competence. Great communication, excellent outcome on repair.

Chris A.

19:46 15 Aug 23

Bluebird CFW just encapsulated my crawl space. I received 3 bids based on identical specifications and they were easily the most competitive, by a surprising amount. Jake and his crew were a pleasure to work with from start to finish and I am very happy with the end result. It sure is nice to deal with professional vendors like this.

Deborah

17:28 03 Aug 23

DaOne E.

23:22 25 Jul 23

My Crawlspace needed help! Bluebird did a great job, at a reasonable price, and got my crawl space looking great. Have them come out and give you a quote. I highly recommend them.

Tyler S.

13:54 28 Jun 23

Dezarae P.

22:45 03 May 23

Very satisfied and happy with our new waterproofed basement! Everyone is very professional and did a beautiful job! Troy the owner is a very wonderful person i couldn't be happier. Iwill recommend to everyone I know who needs their services.

Terri L.

17:28 28 Apr 23

These guys are wonderful! The price is better for the same work then the other places I checked. I feel they are honest, forthright and we’re very nice. They also didn’t stay 3 hours like the other companies did. They had respect for my time!

James B.

22:41 26 Apr 23

I called and Troy came out and inspected our basement that was getting efflorescence (salt residue) in a particular corner. He found the issue and was honest with a simple fix. Great guy and admirable business owner. Definitely recommend Bluebird CFW.

Dekyra L.

22:30 20 Apr 23

Bottom line this company is made up of stand up people. If you’re looking for waterproofing don’t waste your time sifting through contractors or getting multiple bids, trust me. They sealed up a nasty crawl space, gave great customer service, and made sure my satisfaction was top priority. Their number one service is integrity therefore you can’t go wrong.

Amy H.

17:26 07 Nov 22

Bluebird worked at my home in October of this year to replace my central support beam and multiple support posts. I recently purchased my home in May of 2022 and it was built by my grandfather, so it was extremely important to me that this work be done at a high level of quality. Troy and his team were exceptionally professional, completed the work very quickly and educated me on the process as they worked. The work was completed, in my opinion, at a very high level of quality and the price that I was quoted and ultimately paid was significantly lower than other foundation companies that I called before reaching out to Bluebird. The team also cleaned every time they left my house. My house was literally cleaner on the days that they came to work than it is at any other time. Every individual that I spoke to in the office when I called was also incredibly professional and kind. I cannot recommend Troy and his team enough- if you are looking for foundation repair work, don't even bother calling anyone else. Save yourself the time and just call Bluebird.

Nolan K.

11:22 03 Nov 22

Troy came out to give me estimates for several things we needed done at our lake house. While he was there, we went into the crawl space, he took over an hour on a weekend and fixed our sump pump issue while educating me at the same time. Just meeting me that day and not knowing if we were using his services, he wouldn't bill us for that time. With settling issues in the past, we needed 8 Helical Peers around the house and under a future deck, so we called Troy. His price was 2/3's of his competitor and he knew what he was doing, so we booked the installation dates. His team called to let me know their arrival time, prior to showing up on their scheduled day. I talked to his entire crew and all of them were very polite, professional and focused. They worked together as a team, I know, I was on the job site with them the first day. I don't trust many contractors, so I rarely leave them alone. Troy and his crew, different story. I left before they did on the first day, with confidence the job would meet my expectations. When the job was done 2 days later, his team called me. They let me know they cleaned up as much as they could, told me the details of each helical peer and how the entire project went. If you have a need for anything they do, definitely reach out, you won't be disappointed.

Carrie G.

02:38 28 Oct 22

I called Bluebird and they came out the next day as scheduled. They inspected my basement, explained everything. This is definitely the Company you want to hire.

Carissa C.

22:02 18 Aug 22

I have had issues with my basement flooding since I bought the house in 2015. There was no drainage system installed at this home. I was so distraught and very scared to invest in this basement.I just had this done in June and I regret not doing it sooner! This company is so kind and respectful. I’m kind of a pain with asking lots of questions. Every person I spoke to explained things I didn’t understand and were patient with me every step of the way.After they were done with the job they cleaned up after themselves. I didn’t have to cleanup anything. The work they did was just absolutely amazing.If I could give more than 5 stars I would! I have been able to enjoy these storms without the worry of my basement flooding again.

Dennis M.

21:22 03 Jun 22

We recently had Troy come out to give us an estimate on our water damaged crawl space. We were very pleased with his honesty and professionalism. He didn't try to sell us something we didn't need like the other companies we received estimates from. We would highly recommend Bluebird Foundation Repair and Waterproofing.

K M

13:41 03 May 22

Troy - thank you for taking the time to provide next steps for our foundation. We experienced high pressure scare tactics with another company. Your company is clearly different. We appreciate your integrity.~Steven & Katherine

Stephanie K.

16:50 22 Mar 22

Bluebird has been the absolute best company I've ever worked with. Not only was their price excellent, their work and professionalism has been outstanding. They keep you informed at every step of the process and make sure that you understand how everything works. I can't say enough good things about Bluebird and all of their employees. If you're wondering who to hire for your job, Bluebird is the right one!

Bill - Kathi R.

17:42 02 Mar 22

VERY HONEST. gave a great assessment of my situation, fully explained the pros & cons and costs of my options, and did not try to up-sell anything. I would certainly call them again if the need arose.

Cameron B.

20:35 24 Feb 22

Excellent business! Corey came out to look at a leak in our basement. After doing some examination he determined it was an easy fix. He explained I could do it on my own for much cheaper. I appreciated his honesty and he did not even charge for coming out to look at it. I would highly recommend this business if your looking for an honest and fair company to work on your home!

Michael H.

19:22 09 Feb 22

I've had some concerns about my foundation as well as the floor support in my 120 year old house. It's been challenging to find a company to work with who I trust. I can't speak highly enough of Bluebird.Professional, on-time, clear communication. Most importantly, Honest and knowledgable. Absolutely the best!! Call them first and last!

Joseph L.

18:48 13 Jan 22

Professional and awesome to work with!

Conner N.

17:40 21 Dec 21

Corey came out for the free estimate and ended up fixing the problem. I offered him some money since he fixed it but he wouldn't take it since it was a simple fix. Would definitely recommend to anyone.

Jason M.

15:30 30 Nov 21

Troy at bluebird came out quickly and looked at my basement and provided details about the foundation and what would be required for an egress window. He was extremely professional and knowledgeable.

Barry C.

13:47 12 Nov 21

Bluebird encapsulated our crawlspace. The price was reasonable, and the work was impeccable. My only regret is not having done this years ago! The workspace was left absolutely spotless.Highly recommend!

Karen F

13:53 05 Nov 21

We used Bluebird for foundation repair and waterproofing. The price was excellent as well as the quality of work, responsiveness and reliability. Highly recommend!

C K

21:49 25 Oct 21

I am very happy having contacted Bluebird CFW. I had what I believed to be a foundation leak and Troy came by to inspect. He was quickly able to trace the issue to an area on the outside of the house and thoroughly explained how the water had entered. As this is an older house I was expecting worse news than what he provided but he was very knowledgeable and straight forward and presented a solid solution that I could even take care of on my own, certainly saving me some money. Highly recommend this company as they look to save the homeowner from unnecessary repairs.

Nancy B.

01:03 08 Oct 21

Beyond amazing!!! I cannot even begin to explain how impressed I am with their excellent customer service. Not only did Troy help me with a situation I thought was hopeless, he did it with a kindness that is often lacking these days. He explained every step of the way and left me knowing exactly what to look for if the trouble arises again…all while being completely honest and refusing to sell me something I didn’t need. The quick response to my call for help blew me away!!! Their level of customer service will be above and beyond what you thought was possible. Honestly, you would be crazy to call any other company. Bluebird should be your first and only call.

Kylie M.

14:47 30 Sep 21

Troy and Carter came out to our place in Northville to install a drain in our Egress since my daughters bedroom flooded this summer. These guys truly care about the customer and doing the right thing. Troy started digging and discovered an existing drain. It was just covered with twenty years of clay that had hardened making it impossible to function properly. Troy took the time to clean the surrounding area, explain the process and then checked if the existing drain was functioning correctly. This was a $1600 job and Troy refused to take any money. He cares. Bluebird CFW you have a customer for life. To anyone out there who is on the fence it should really be a no brainer. Tracy was also a pleasure to deal with from the Office. Bluebird CFW is awesome. Go with them. They truly care. Thank you Troy and Carter and Tracy for making this a great experience! - Martin Machacek

Rachael W.

17:38 09 Sep 21

Troy does great work at below-industry rates. What is not to love?!?Three years ago I was referred to Troy and Bluebird for waterproofing and foundation repair for my real estate clients. He is the go-to expert of many friends of mine in the real estate world and I've found Troy to be reliable, exceedingly professional, honest, hard-working, dependable and fair.When buyers of mine were under contract for a home with leaning walls and water in the basement, Troy provided easy solutions with lifetime guarantees at rates that none of his competitors could touch.When my own home had water intrusion he came over on a holiday (a holiday!!), looked behind a wall, traced the water's path and told me to invest in smooth down spouts at one gutter and extend it to 6 feet past my home. He said he would be shocked if I ever called him again for that issue. And I haven't had an issue since! When I asked him that day what I owed him he said noting-- that he provides free estimates and that was his estimate. 45 minutes of his time to save me a LOT of money and headache with a home built in 1890. CALL TROY and BLUEBIRD.Thanks, Troy!!

Shannon P.

14:43 21 Aug 21

I recently had the need for foundation and waterproofing work, I was lucky enough to experience the work done by Bluebird CFW. I highly recommend this company to anyone needing foundation or waterproofing work. The owner himself went above and beyond to make sure I understood every step and he was very involved and not afraid to get his hands dirty. Troy also helped me figure out some other issues as we went along that he very easily could have taken advantage of us and charged for things that had absolutely nothing to do with work he was there for but instead he took the extra time to troubleshoot my other issues and guide me in the right direction. He is extremely honest and He kept in touch through the whole process. He and his crew were phenomenal. I’ve had several other companies come to the home to give me an estimate prior to finding Bluebird and not one of them went into the crawl space (where the issue was) they stood outside of it with a flashlight, but Troy went in right away to evaluate the issues. I can not say enough amazing things about Troy and his company. I have and will continue to recommend this company!

Thom G.

15:30 07 Jul 21

Troy repaired and lifted fallen sidewalk for me. He was honest, informative, and responsive. His work was excellent and professional. I wish him all the best and look forward to using his services in the future.

John S.

15:21 01 May 21

If you want a company that looks out for the customer then you want to work with Troy at Bluebird CFW - Foundation Repair & Waterproofing. Troy will work with you and provide you with the best option for your situation.I had Troy at Bluebird and Ram Jack to design and install a helical pile system to support a grade beam foundation. This was all done during Covid adding to the complexity and delays. But, Troy was great supporting the job and keeping his crew safe. Can't say enough about this company.

Jaime H.

20:49 29 Jan 21

I DID *NOT* HIRE THIS COMPANY!......And yet here I am giving a very heartfelt 5 star review (only because there aren't more than 5 stars!!). I have a leaking water problem in the ceiling of my main floor dining room. They do basements. Instead of telling me "we can't help", Troy actually asked to look at pics of my house, diagnosed the problem, and told me exactly what I needed, even though his company doesn't do that. He went WAY above and beyond, after KNOWING I wouldn't be hiring him because I needed a different service. That kind of INTEGRITY and CHARACTER is EXACTLY what I would want in a company! I am sad it wasn't my basement leaking just so I could hire them! Thank you again, Troy! You are a great person!

Rick T.

21:20 16 Nov 20

Called me to let me know that they were on time, arrived and were very professional. Protected my carpeting in the basement did the work and cleaned up. Very professional and I would highly recommend!!!

Jackie K.

14:08 11 Nov 20

I was thrilled to get excellent advice on how to deal with two different areas of basement moisture right before putting our house up for sale. The best part is that Troy did not charge for his expert advice. He said we could easily do it ourselves and there was no charge. 🤯He didn’t even mind me taking video of his detailed explanations for my husband to see. What a great way to do business, because now I want to tell everyone about Bluebird! Thanks, Troy!

Keir A.

19:50 10 Nov 20

Hakim

00:45 25 Aug 20

Awesome and Great!! Let me start with their sales person. His name is Corey! I loved this guy. so professional, great helper, and very knowledgeable. Corey went over all details and explained everything so patiently to me, and then he went out and bought a brand new sump pump and replaced it with our old broken one at no cost for his labor. I knew right away since that moment I will hire this company because of this very nice and good man. Tracy! this is a great person who runs and manages the teams, date, and time. I can say she's a great customer service. Tracy went through the finance and explained even the small details with kind and professionalism. Jake (The Foreman) and his very polite and professional team. All I can say regarding this team (I just love them, honestly) very quiet, very professional, very clean, very polite, knows what they are doing, and very respectful. Usually, the workers are talking a lot or swearing, but this team and Jake were very professional. I never even heard them talking just doing their job with respect for all my family and kids in the house. I will defiantly hire them again and I already recommended them to all my family, friends, and neighbors! Great Job guys! You are Awesome! Ed Hakim

Robert B.

00:43 30 Jun 20

I would highly recommend this company . They were very professional and was very caring of are property. They were the hardest working guys I meant in a long time.

Rachel W.

22:42 20 Nov 19

Overall great job! Would highly recommend to friends and family. They explained everything very well and all of staff were good workers, polite and got everything done in such a timely manner!

Stephen G.

00:13 18 Nov 19

We recently had our crawl space encapsulated and bluebird CFW did an amazing job. Troy and Tracey were great to work with. The crew they sent out were polite and on time and the work was finished in a timely manner. Our crawl space went from dirty and unusable to clean, dry, storage space in one afternoon. I would not hesitate to use bluebird again.

Stephanie B.

14:38 08 Nov 19

As a first time home owner this was a great company to work with. The owner himself came out to do our assessment and was very honest even though it did not require work being done, took his time to explain everything and was very comforting about our basement water issues. I will absolutely work with them in the future.

ALAN K.

00:51 14 Oct 19

Very honest. I brought them in and the owner gave me solid advice and told me how to fix my problem myself and save money. I brought in a larger company next to see what they thought and they visited my home twice to try and sell me a totally new system for 20000 dollars. The third company I brought in for a quote told me the same thing bluebird did and then I realized bluebirds advice what correct the whole time. I did the project myself over two days and it cost me less then 400 dollars. If you what honest and trusted advice bluebird is the only company you need to call.

Caryn C.

16:00 24 Sep 19

I had a sump failure that resulted in 8 inches of water in my basement & the frying of my furnace.Once the water restoration company finished, we noted that water was still coming in. I did a Home Advisor search & messaged a couple of companies. Blue Bird called almost immediately.Estimate was reasonable; Jake, Brandon, Brendan & Seth were amazing and determined. The first route to waterproof would not work, so they came again & got 99.9% finished. Need one more trip to finish...but I think they really want to come play with my dogs...😊I would recommend them in a heartbeat.

Angela A.

16:17 26 Jul 19

Troy came out to review the project for my business (which includes several buildings) and was extremely thorough! I would highly recommend this company exclusively for this reason!! It was very apparent that Troy knew what he was talking about and he didn't try to pressure me into anything. He took a lot of pictures and explained to me all of the work that would need to be done & he explained it in terminology that I could understand. I am looking forward to potentially working with Troy and his team!!

John S.

23:05 14 Jul 19

Crew was on time, very professional and polite. I believe honest work was done, highly recommended for basement waterproofing.

Sandra S.

00:36 27 Jun 19

Eric L.

22:46 26 Jun 19

Nicole M.

22:44 26 Jun 19

Very competent and reasonably priced.

Rob C.

14:07 11 Jun 19

Bluebird installed new sump pump outlet plumbing and a bubbler pot in our yard. They were knowledgeable, neat, friendly, and did an excellent job.

Ryan M.

20:51 06 Jun 19

Jake and Ryan are two of the hardest working gentlemen that I have ever had a pleasure of meeting. What great guys. Troy the owner is very genuine as well and carries himself with a big smile on his face. I would highly recommend this company.

LaTasha W.

19:06 22 May 19

My service appt was scheduled with Troy. He was on time & very considerate & understanding that I was running late. Luckily I had a friend there to let him in. He stated that I may only need to get gutters & that may solve my problems. He said after I get the gutters give them a call back If the problem persist. I appreciate them not just selling me something I may not need.

Dale R.

00:34 21 May 19

Good honest company with quality work.

Chris

21:24 09 May 19

The owner Troy is very honest&knowledgeable.Rather than try to charge us for work not required, tearing apart basement walls ect ... he offered the appropriate solution and helped implement for free. Other contractors were trying to oversell and scare us into unrequited work.Highly recommend him

D J.

01:24 30 Apr 19

The owner, Troy, will go very far in this business due to honesty, integrity, and great service. He came to my home promptly and spotted my problem areas immediately. He was my third estimate this month and the solution he suggested will save me thousands compared to the other estimates I received and his suggestion does not require a service he provides. He suggested that I look into getting my gutters rerouted first. So while I will not be using his service, I would highly recommend getting an estimate from him because you will not be sold a product or service that you don't need.

Katherine H.

15:25 22 Apr 19

They did exactly what they said they would exactly when they said they'd do it. And they left my patio looking fabulous!

Jen L.

17:09 21 Apr 19

Troy and team tuck pointed, installed walls, installed a sump pump and sealed our farmhouse dirt floor basement. They were on time, professional and their work was great. We are looking forward to capitalizing on all the new storage space created in our Michigan basement.

Travis S

20:52 17 Mar 19

Service: Drain Tile, Sump Pump Installation, and fixing entrance to Crawlspace ReviewCompleted: March 2019Review: 5/5We had ground water rising into our crawlspace when Spring started to thaw the snow and ice. I contacted a couple of companies and I ultimately went with BlueBird and have absolutely no regrets, here why:First, understanding the problem. Of the companies I called BlueBird (Troy, the owner) was the only one to put on some waders and get into the mud to understand what was occurring under my house. The other companies I called basically told me when they came to the house, “if you’ve seen one, have seen them all” and while there may be some truth to that, I found that the other plans I had to review were missing aspects that Troy identified. Maybe the other companies’ plans would have solved my problem, but before I was ready to spend thousands of dollars, I wanted the assurance from someone who had looked at the problem outside of taking a peek.Second, the sales approach. You should know that when you are trying to solve water problems you have options. Every company I called, including BlueBird, wanted to sell me a full crawlspace encapsulation. Encapsulation is a great service, but it is also the most expensive. You are basically taking your crawlspace and turning it into usable storage space (depending on the height I guess). However, while Troy presented encapsulation as an option, he also explained less expensive services that would solve my biggest concern (dealing with the ground water). During this part of our conversation there was absolutely no pressure from Troy, which I appreciated.Third, how they handle dealing with competitors. When another company came in slightly lower than BlueBird I called Troy to see if he could explain the difference. He was not defensive but reviewed the other proposal with me and we found a couple of items they simply missed (probably because they never got in the crawlspace). So, while both companies were saying the could fix the problem without doing a full encapsulation BlueBird was doing more to fix it (the approach to how the water would drain, and the quality of the new crawlspace entrance). There was also a piece of the other companies plan that I did like (adding a new sheet of plastic over the dirt, which makes getting under your house a lot less messy after the work is done) Troy added that to his plan at no charge. So not only was BlueBird doing more to ensure the problem was fixed, they went above and beyond to match a part of their competitors plan.Fourth, the Service itself. So, I had to work on the day the work was scheduled to be done and my wife would be home with our newborn baby. Troy reached out to me and offered to bring his foreman Jake to our house so he could meet my wife that way she would recognize someone while the work was being done if she had any questions. My wife happily reported that the whole team was very professional, and the work was way less of a disruption than she imagined, our 2 and ½ week old baby slept most of the day. When I got home from work the team was cleaning up and Jake took me a tour of the work they had done. I was blown a way at what a great job they did, how professional the work looked, and to be honest there was no clean up on my part. On top of everything I paid for, Jake took the time to go into another part of my crawlspace (that wasn’t getting any water in it) and he cleaned up all the existing plastic there and made that area look just as good as the part they were there to address. The whole BlueBird team clearly takes pride in their work.

Rod C.

02:34 15 Nov 18

Troy did an outstanding job on my driveway. He saved me over $2,000 with his process. He did a great job cleaning up after the job was complete.. Highly recommend using their services.

Scott G.

15:33 12 Nov 18

Very professional! Took the time to do the job correctly.

MsSuper K.

18:28 09 Nov 18

They came out and had to fix 2 big cracks in my basement wall where water was coming in. They did an excellent job. Very Hard workers and truly show pride in what they do and how they do it. The work was done efficiently and did a total clean up when they were done!!

Mike T.

23:16 09 Oct 18

Very professional company, Troy showed up on time and walked me through what he was doing. My sidewalk and driveway look phenomenal and are ready for trick-or-treaters! Thank you for such great work!

Alleah P.

12:23 07 Oct 18

They came out a few mounts ago to take a look. Our garage was a mess so he gave us a few different options and also encouraged us to checkout other bids. What I appreciated most was he told us one of this options we had suggested would just cave right back in and while he could do it, he didn’t want to knowing it would eventually leave us with issues. We did call around and do our due diligence and no one else would touch our garage because it was so bad. We called bluebird and they scheduled us in a timely manner and came back to lift it. Tracey and her husband Troy were both so nice, professional, and easy to work with. If you are deciding between two companies- Bluebird is the way to go, I would call them again for sure!

Tracy H.

19:46 14 Sep 18

Troy and Tracy were both great to work with. Very knowledgeable, prompt to answer emails/calls and accommodating to our schedules. Troy did a great job leveling and caulking our driveway.

Mike K

17:41 07 Sep 18

Very professional and the quality/care for my property was greatly appreciated. Troy did a great job lifting our concrete as well as caulking joints and cracks. Great to work with!!

Edward W.

19:15 02 Sep 18

Awesome high-quality hard working pro thanks for a awesome job . See again.

Michael D.

12:29 12 Jul 18

Leveled my driveway for a very reasonable price. They took being on time very seriously and the quality of the work is great. Highly recommend!

Alexandra P.

00:01 27 May 18

Outstanding customer service. Flexible and knowledgeable <3

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